Frequently Asked Questions
Everything you need to know about outfitting your companion in style.
How do I determine the correct size for my pet?
Each product page includes a detailed size guide. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in original packaging. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
Are the materials used safe and non-toxic?
Absolutely. We use premium, pet-safe fabrics such as organic cotton and hypoallergenic synthetics that are gentle on sensitive skin and durable enough for daily wear.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if your pet needs their new outfit for a special event.
Can I wash the pet clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the shape and integrity of the fashion pieces.
Do you offer international shipping?
Yes, Healthy Pet ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.